Returns

Returns must be registered with us beforehand in order to enable a quick processing.

For this we need the following information from you:
- Your name
- Your order number
- the articles to be returned
- if payment is made by bank transfer, your account details for the refund

We will answer your inquiry as soon as possible!

CONTACT / RETURN REGISTRATION

After receipt of the delivery, we will make every effort to check and refund it as soon as possible. If nothing has happened within 7 days of arrival, please contact us by e-mail.

Returns are free of charge when paying by PayPal:
https://www.paypal.com/de/webapps/mpp/refunded-returns